quality— laws, rules, secrets. The best quotations and sayings with comments
I am careful not to confuse excellence with perfection. Excellence, I can reach for; perfection is God's business.
The quality of the article should be its greatest achievement.
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.